Big Business
For all you prospective enterpreneurs out there: Please, please do not give too much power to your Marketing or Business groups. I've seen that power misused so many times at my company to push a product out to market with disastrous results.
Case 1: Product is released into Mfg. Development runs the QC test for the product.
Why: Business Center rushed the product into Manufacturing and wanted to start selling it early. Development (which reports to the Business Center) didn't have enough time to develop a good QC test, so the test never got transferred into Quality Control in Mfg. Currently, the data shows that the test can't tell good product from bad product.
Case 2: Product is made by Development as OEM vendor, with very limited process controls.
Why: Business Center needed to sell the product and the fastest route was to have Development make it. It would have taken longer for Manufacturing to put in the proper process controls and process validation.
Current status: Development says that they can no longer support the product and asks Manufacturing to make it. Unfortunately, Manufacturing is overloaded with problems caused by scenarios like Case 1 above.
My co-workers who have been at the company for 15 or 30 years say that the company has gotten better. However, IMO, the Business group still has too much power and can threaten to kill particular product lines or cite potential losses in revenue to push its weight around.
Are all large-cap companies like this? I would be amazed if Cisco, Nvidia, or Intel behaved the same way.
Case 1: Product is released into Mfg. Development runs the QC test for the product.
Why: Business Center rushed the product into Manufacturing and wanted to start selling it early. Development (which reports to the Business Center) didn't have enough time to develop a good QC test, so the test never got transferred into Quality Control in Mfg. Currently, the data shows that the test can't tell good product from bad product.
Case 2: Product is made by Development as OEM vendor, with very limited process controls.
Why: Business Center needed to sell the product and the fastest route was to have Development make it. It would have taken longer for Manufacturing to put in the proper process controls and process validation.
Current status: Development says that they can no longer support the product and asks Manufacturing to make it. Unfortunately, Manufacturing is overloaded with problems caused by scenarios like Case 1 above.
My co-workers who have been at the company for 15 or 30 years say that the company has gotten better. However, IMO, the Business group still has too much power and can threaten to kill particular product lines or cite potential losses in revenue to push its weight around.
Are all large-cap companies like this? I would be amazed if Cisco, Nvidia, or Intel behaved the same way.
posted by estah | 1:59 PM
1 Comments:
Cisco doesn't allow anything out the door without documented and reviewed testing... Marketing/Business drives the direction of the products, but Engineering is responsible for adhering to a level of quality - i.e. if something needs to be done by a particular time, then Engineering will only deliver as much as can be well-tested.
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